Hesper- We develop the Future

WHY CHOOSE HESPER TECHNOLOGIES?

Situation Analysis - We evaluate the client’s requirements and identify the “outsource able” components.

Pilot Phase - We carry out a pilot project even before the contract is signed.

Transition Management - We guarantee flawless performance during critical phases when the client program is moved offshore.

Process Management - We manage both the business and execution aspects relating to your project.

Customer Relationship Management- We makes it trouble-free for you to do business with us.

HESPER TECHNOLOGIES: CUSTOMER RELATIONSHIP MANAGEMENT

We believe that doing business with Hesper Technologies should be an uncomplicated process. Customer Relationship Management is as important to us as Program Management and would continue for the entire lifecycle of the program.

With weekly telephone reviews, daily reports, a single point of contact, and a program management tool which allows tracking of a program on a daily basis, we ensure that you not only have a comfortable outsourcing experience, but never lose control over the entire process.

Initially, when a customer enters into an outsourcing relationship with us, they are unaware of the potential of the interaction that follows. We strive to go beyond what is expected by adding value to your business and enhancing your outsourcing experience.

Through this 5-stage process we endeavor to build long-term partnerships with our customers by delivering year on year productivity benefits, maximizing customer profitability, increasing and expanding their business

Industries consulting to transform a company, increase business velocity, and capitalize on market opportunities require a singular strategic focus that can:

Drive sustained revenue growth and improve customer responsiveness and relationship management.

Significantly decrease costs by streamlining procurement and materials sourcing, reducing inventory carrying costs, and eliminating redundant operations and processes.

Substantially improve demand management, forecasting, and synchronization across sales and operations planning, and manufacturing and distribution processes.

Maximize collaborative opportunities with external suppliers and business partners.

Capitalize on improved cost structures offered by the promise of technology and business process outsourcing

Process Consulting

Process improvement is a way to business excellence. Process quality can be determined by Process-specific metrics and Process Maturity. A good process framework helps improve business performance through increased productivity and reduced cycle times and helps deliver high quality products.

HESPER Technologies Process Consulting Practice offers customers a complete range of process improvement related solutions that covers the best of process/quality models and applied proven methodology and practices. We concentrate on Process diagnostic, prioritize factors, defining key factors, improvements in process, capability measurements, benefit translation, implementing quality. We will emphasize on factors like Return on investment, Revenue, Risk assessment, Resources control, Right approach and Results, to deliver the best.